Privacy Policy

Welcome to Saffron King. Your privacy and security are paramount. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use saffronking.online and related services (collectively, the “Service”). By using our Service, you agree to this policy.

1. Information We Collect

• Personal Identifiers: Name, date of birth, government ID, address, occupation.
• Contact Details: Email, phone number, emergency contact.
• Account & Transaction Data: Login history, investment records, payment methods.
• Identity Verification: Photos, biometrics, liveness checks for KYC.
• Device & Technical Data: IP address, browser, device IDs, cookies.
• Usage Data: Pages viewed, session duration, support chats.
• Marketing & Survey Data: Feedback, contest entries, webinars.
• Job Applicant Data: CV/resume, interview notes (for applicants).
• Third-Party Data: From payment processors, identity providers, public records.

2. How We Use Your Information

• Account setup, identity verification, and transaction processing.
• Compliance with AML, KYC, CTF, tax, and regulatory obligations.
• Fraud detection, investigation, and prevention.
• Customer support, queries, and dispute resolution.
• Personalization, product recommendations, and marketing.
• Platform improvement, analytics, and security monitoring.
• Corporate communications (updates, promotions) per your preferences.
• Legal compliance, audits, and enforcement of our policies.

3. Automated Decision-Making & Profiling

We use automated tools for fraud screening and credit assessments. You may request human review for any automated decision that significantly affects you.

4. Legal Bases for Processing

• Consent where required.
• Performance of contract.
• Legal obligations.
• Legitimate interests.
• Vital interests (emergencies).

5. Sharing & Disclosure

• Service Providers: Payment processors, KYC vendors, analytics partners.
• Affiliates: Within our corporate group for operational purposes.
• Business Transfers: Mergers, acquisitions, or reorganizations.
• Legal Requirements: Court orders, subpoenas, or law enforcement.
• User-Directed: Under your instructions (e.g., referrals).
• Anonymized Data: Aggregated for research and analytics.

6. Marketing & Analytics

• We send promotional emails and notifications; opt-out anytime via your profile.
• We use Google Analytics, Hotjar, and advertising networks for insights and behavioral ads.
• Third parties may set cookies or pixels; see our Cookie Policy for details.

7. Data Retention

• We retain data as long as your account is active and as needed for compliance.
• Post-closure retention per legal requirements (e.g., AML rules).
• Data is deleted or anonymized when no longer necessary.

8. International Transfers

Your data may be transferred globally for storage and processing. We use appropriate safeguards (e.g., SCCs) to protect data.

9. Data Security

• We apply encryption, firewalls, intrusion detection, and restricted access.
• Staff and contractors undergo confidentiality training and background checks.
• No system is 100% secure—please protect your credentials.

10. Data Breach Notification

We will promptly notify affected users and authorities in the event of a qualifying breach.

11. Your Rights

• Access, correct, delete, or restrict your data.
• Obtain a portable copy of your data.
• Opt-out of marketing communications at any time.
• To exercise rights, email support@saffronking.online.

12. California, GDPR & International Rights

• California residents: CCPA rights to know, delete, and opt-out of sale.
• EU/EEA users: GDPR rights and right to lodge a complaint with your authority.
• Contact us for any data rights inquiries.

13. Children’s Privacy

Our Service is not for children under 18. We do not knowingly collect data from minors; we will delete any such data we discover.

14. User Responsibilities

• Keep login credentials confidential.
• Report unauthorized access immediately.
• Provide accurate information and keep it updated.

15. Third-Party Links

We link to external sites for convenience. We’re not responsible for their privacy practices—please review their policies.

16. Recruitment Data

Applicant data (CVs, interview notes) is used solely for hiring and compliance, then deleted after a reasonable period.

17. Changes to this Policy

• We may amend this Privacy Policy—major changes will be posted here and emailed to users.
• Continued use after changes implies acceptance.

18. Data Protection Officer

We have a DPO overseeing compliance. Contact dpo@saffronking.online with any concerns.

19. Consent

By using our Service, you consent to this Policy and our data processing practices described herein.

20. Contact & Complaints

For questions or complaints regarding privacy:
Email: support@saffronking.online